Expert Consultants in Electric and Autonomous Vehicle Services

At Boring Group, we bring unparalleled expertise in the cutting-edge fields of electric vehicles (EVs), autonomous vehicles (AVs), and robotics. With experience spanning industry leaders, we provide tailored strategies and impactful results to drive your business forward.

Optimizing Robot-enabled Use Cases

We bring extensive experience in optimizing automated systems across diverse operations, including deployment, maintenance, efficiency tracking, and downtime reduction. With expertise in large-scale, robot-enabled operations, we handle complex assessments and integrations in industries like warehouse fulfillment and humanoid industrial deployments. Leveraging data-driven decision-making and "War Room" strategies, we streamline processes in human-machine collaborative environments, achieving rapid performance improvements, improved operational reliability and measurable productivity gains.

Scalable, Technology-Driven Supply Chains

We have developed robust, adaptable systems that enhance inventory flow, optimize replenishment, and improve collaboration across the supply chain. With deep expertise in EV logistics and lean methodologies, we help you create a supply chain framework that supports growth, reduces bottlenecks, and ensures your products reach customers efficiently and reliably. By integrating smart logistics and real-time tracking, we provide end-to-end visibility, faster response times, and sustainable operations that adapt seamlessly to market demands. Leveraging AI-driven demand forecasting, machine learning-based anomaly detection, IoT-enabled asset tracking, and intelligent automation, we build scalable, resilient supply chains designed for long-term success.

L4 autonomous vehicles - The journey from Concept to Full Autonomy

Our team has successfully developed and deployed purpose-built autonomous vehicles on public roads, achieving key milestones, including FMVSS certification, production vehicle manufacturing, initial autonomous engagement, closed-loop testing, and public road launches. Throughout this journey, we advanced software maturity in manufacturing, validation, and AV software development, while overcoming complex technical challenges, including hardware/software connectivity between the AV and host vehicle, navigating partnership models with traditional OEMs (balancing the fast-paced software development of startups with the methodical processes of OEMs), and optimizing resource allocation within constrained engineering teams.

Revolutionizing Customer Feedback and Service Optimization with NLP

We have implemented targeted strategies for gathering and analyzing customer feedback in constrained environments, where language differences and varied expressions of similar issues present unique challenges. By leveraging NLP techniques, we identify patterns and similarities in customer complaints, narrowing them down to a concise list of probable issues. Our approach was validated by aligning NLP outputs with actual repair notes and parts used, transforming how customer problems are categorized and resolved. Leveraging data and analytics enabled faster issue resolution, proactive trend identification, and timely adjustments to delivery and service operations, ultimately enhancing customer experiences and driving more responsive process improvements.

Building Metrics Frameworks to Drive Strategic Alignment

We specialize in developing metrics frameworks that categorize KPIs by focus areas such as operational efficiency, fleet performance, financial impact, and customer satisfaction. Beyond defining and tracking North Star metrics, we identify symptomatic metrics that indicate KPI trends, enabling proactive interventions. For autonomous vehicles, we have expertise in defining and optimizing metrics for customer experience, fleet efficiency, and commercialization. Service metrics include repair times, labor productivity, parts availability, and mobile service efficiency, while financial metrics encompass repair costs, labor efficiency, and fixed expenses. By transforming metrics into actionable insights, we empower field leaders to understand KPI impacts and make data-driven decisions, resulting in streamlined operations, enhanced customer satisfaction, and consistent achievement of KPI targets.

Rider Experience On and Off the AV

Our team successfully brought to market key features that enhance the rider experience in purpose-built autonomous vehicles. These include, but are not limited to, in-cabin displays, mobile app integration, cabin controls for doors and HVAC, lighting, audio, telephony, rider alerts, and more. Throughout development, we partnered closely with cross-functional teams, including design, product, systems engineering, hardware, product & operations safety, legal, operations, vendors, and OEMs, and strategically deployed essential features at each stage of deployment, carefully weighing the trade-offs between launch and no-launch decisions. By balancing technical, operational, and safety considerations, we prioritized features that deliver maximum value to users while supporting the broader goals of the AV program.

AV Fleet Operations - From Supervised to Fully Autonomous

We bring extensive expertise in evaluating market readiness for autonomous vehicle (AV) launches in new cities and managing large-scale AV fleet operations. Our approach encompasses infrastructure assessment, fleet deployment strategies, facility setup, and robust configuration and incident management processes. We also design staffing strategies to enable efficient field deployment and incident response. To maintain the highest safety and reliability standards, we implement protocols for comprehensive on-road monitoring, vehicle inspection, maintenance, and servicing throughout the deployment lifecycle. Furthermore, we oversee diverse vehicle configurations across markets and facilities, ensuring operational alignment and seamless fleet performance.